Privacy Policy

1. Information We Collect

Arctic Pro HVAC LLC (“we,” “us,” “our”) collects personal information you provide when you request service, schedule appointments, or communicate with us. This includes name, email address, phone number, service address, and information about your HVAC system.

2. How We Use Your Information

We use your information to schedule and perform HVAC services, communicate appointment reminders and service updates, send you relevant offers and maintenance reminders (only with your consent), and improve our services.

3. SMS / Text Message Communications

Arctic Pro HVAC may send you text messages (SMS) related to appointment confirmations, service reminders, and promotional offers. Message and data rates may apply.

• Consent: By providing your mobile phone number and checking the SMS opt-in box on our forms, you consent to receive text messages from Arctic Pro HVAC.
• Opt-Out: Reply STOP to any message to unsubscribe. Reply HELP for assistance.
• Frequency: Message frequency varies based on your service activity.
• No Sharing: We do not share your mobile phone number or SMS consent with third parties for their own marketing purposes.

4. Data Sharing

We do not sell your personal information. We may share information with service providers who assist in operating our business (e.g., scheduling software, payment processors), subject to confidentiality agreements.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at service@arcticprohvac.com or (512) 555-0194.

7. Contact Us

Arctic Pro HVAC LLC
1840 South Lamar Blvd, Suite 300
Austin, TX 78704
Email: service@arcticprohvac.com
Phone: (512) 555-0194