We Started Because Austin Deserved Better
In 2006, founder Marco Rivera had just been told by another company that his aging AC unit needed a full replacement — a $6,800 job. A second opinion revealed the problem was a $90 capacitor. He repaired it himself, and Arctic Pro was born from that experience.
The mission was simple: bring the kind of HVAC service that big cities take for granted to Austin homeowners. Flat-rate pricing. On-time arrivals. Technicians who explain things without condescension. No upsells.
19 years later, we've completed over 47,000+ jobs and trained a team of 25+ NATE-certified technicians. The trucks are better. The equipment is better. The standard is the same.
Our Core Values
Radical Transparency
Every price is shown before work begins. No hidden fees, no invoice surprises, no pressure.
Craft Over Speed
We take the time to do it right. Our callbacks are near zero — because we don't leave until the job is done properly.
Technician Ownership
Our techs are W2 employees with benefits and career tracks — not 1099 contractors chasing commissions.
Honest Reliability
We show up when we say we will, call if we're running late, and follow up 7 days after every job.